LEGAL
SHIPPING POLICY
How and where we ship physical releases.
01WHERE WE SHIP
We currently ship physical items to addresses in the United States only.
02PROCESSING TIME
Orders ship within 5–10 business days of purchase. Business days are Monday–Friday, excluding U.S. federal holidays.
03SHIPPING COSTS
Shipping costs, if any, are shown at checkout before you pay.
04TRACKING
When your order ships, we'll send tracking information to the email address used at checkout.
05ADDRESS ACCURACY
Please check your shipping address at checkout. We're not responsible for orders sent to an incorrect address you provided. If you notice a mistake, email business@nateunlocked.com right away; we'll fix it if the order hasn't shipped.
06LOST, STOLEN OR DAMAGED
If tracking shows a package delivered but you can't find it, check with neighbors and your local carrier first, then contact us. If your item arrives damaged, email us with photos within 7 days of delivery (see our Refund & Returns Policy).
07DIGITAL PRODUCTS
Digital products aren't shipped. They're available in your account's Purchases page once payment is confirmed.
08CONTACT
Shipping questions: business@nateunlocked.com.